Guides

GDPR explained for SaaS The General Data Protection Regulation (GDPR) is a comprehensive privacy law that protects personal data of individuals in the European Union. Even though it’s EU legislation, its reach extends globally—including SaaS companies anywhere handling EU user data. This guide helps you understand GDPR’s requirements and apply them practically in your SaaS product. Who needs to comply? SaaS businesses processing data of EU residents, regardless of company location Those offering cloud services to EU-based customers Teams using tracking, analytics, or behavioral tools involving personal data GDPR applies if you collect, store, or use personal data of EU individuals—even indirectly. ...

What is ISO 42001? ISO 42001 is a groundbreaking new standard designed to help organizations manage risks associated with artificial intelligence. It provides guidelines for responsible, ethical, and secure deployment of AI systems—and SaaS companies integrating AI features need to know about it. Why ISO 42001 Matters for SaaS Builds trust in AI – Shows customers and stakeholders you prioritize safety, fairness, and transparency Mitigates AI risks – Helps you identify bias, robustness, accountability, and misalignment risks Governance alignment – Complements existing frameworks like ISO 27001 and GDPR Future-proofs your product – Early adoption demonstrates readiness for evolving regulations and customer expectations Core Concepts in ISO 42001 1. AI Governance Framework Establish clear policies, assign AI stewards or teams, and define ownership and accountability across your organization. ...

What is SOC 2? SOC 2 is a U.S.-based audit standard built around five trust principles—security, availability, processing integrity, confidentiality, and privacy. It’s focused on how service providers manage customer data and is essential for SaaS businesses courting enterprise clients. Why SOC 2 matters for SaaS Buyers expect it—enterprise and mid-market customers often require a SOC 2 report before signing contracts Proves internal rigor—shows you have controls, monitoring, and incident response in place Supports future compliance—sets strong foundations for GDPR, ISO 27001, and other audits Drives process maturity—encourages best practices in access, logging, recovery, and updates SOC 2 Trust Service Criteria SOC 2 evaluates a system against these key areas: ...

Why Do You Need Compliance? Compliance can feel like a formality—something you only deal with when a customer asks for a SOC 2 report or when legal demands it. But the reality is, getting compliance right early is one of the smartest moves a SaaS company can make. This guide walks you through what compliance actually means, what it unlocks for your company, and how to make it a strength rather than a headache. ...

What is ISO 27001? ISO 27001 is the international standard for information security management. It provides a structured framework called an Information Security Management System (ISMS), designed to help organizations assess risks, apply robust controls, and continually improve their security posture. Why ISO 27001 matters for SaaS companies For SaaS businesses handling customer data, getting ISO 27001 certified signals maturity and builds instant trust with buyers—especially in Europe or enterprise segments. It also improves how your team handles risk, operational continuity, and vendor requirements. ...